[Resolved]  Aircel — call gets diverted and rejected on aircel

When i call from aircell number firstly it gets diverted and then rejected, as i checked i don't have any custom diverts activated,
I have all incoming calls, but can't place any calls;
Its been a period of thirty days, i even checked with aircel gallery people,
And strangly they don't know anything about this;
Customer service is totally not cooperative,
Totally irresponsible behavior by company, this is last place i am trying or will change provider!
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Mar 19, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2018
Aircel Customer Care's response
Dear Swapnish,

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share your Alternate number with us for better assistance.

Warm Regards,
Aircel Social Media Team
Verified Support
Feb 15, 2018
Aircel Customer Care's response
Dear Swapnish,

We would like to inform you that as checked with our network team we did not found any barring or provisioning issue hence you need to restart the phone or select the network manually and if still doesn't work please get the SIM checked.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Aircel is giving invalid UPC
I want to port out my number from aircel
But every other circular says invalid UPC
First i go to the idea centre but they told me that you have invalid upc
Then jio
Then airtel
But every circular told me the same.
Vishal
[protected]

Aircel Customer Care's response, Feb 12, 2018
Verified Support
Dear Vishal,

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 19, 2018
Verified Support
Dear Vishal,

We would like to inform you that your issue is resolved and now you can generate UPC successfully. Do let us know for further assistance in this regard.

Warm Regards,
Aircel Social Media Team
Sir
My village surrounding is 10 km. That 10 km place Aircel net work is not working on last 22. I called for Aircel care 2 times but it's not consider my compliments. Please take my compliment sir.
Thank you sir.
Aircel Customer Care's response, Feb 13, 2018
Verified Support
Dear Customer (Loganathan logan),

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Alternate No.:
Complete address:
Landmark:
The specific location of the issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team
Sir,
Last week i link my addhar to sim and deler say that you have to send a message
RVE KYC YES send to 12345 and u will get a confirmation msg of aadhar linking but my message did not send to that number
Sir you are requested to reslove my problem as soon as possible as
Aircel Customer Care's response, Feb 13, 2018
Verified Support
Dear Customer (Rai Ji),

Apologies for the inconvenience caused to you. Kindly share your concerned Aircel number for better assistance.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 21, 2018
Verified Support
Dear Customer (rai ji),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team
My aircel sim with number [protected] looks like it has been disconnected, as it is showing ''emergency calls only'' message from the past 5-6 days..i had not recharged it for a while... ive been using the number since the past 10 years.. please start my service again as it is an important number for me..
Aircel Customer Care's response, Feb 13, 2018
Verified Support
Dear Customer (sandesh1987),

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team
Hello Aircel team,

I have my aircel number -[protected] from last 8 years and I need this number as it's my primary number. Please help me out I can't send port message as service is off in Maharashtra.
Please send me port no. at email : [protected]@gmail.com

Thank you.
Aircel Customer Care's response, Feb 13, 2018
Verified Support
Dear Rohit,

We would request you to send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

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