[Resolved] Tata Sky — pairing error on my tata sky dth | |
I didn't use the service for 4 months. Then i recharged yesterday but it is not working. On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]" My subscriber id is [protected] Please resolve this problem as i trust your good company. I am a loyal tata sky consumer. Thanks. Was this information helpful? | |
Mar 28, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Feb 23, 2018 Tata Sky Customer Care's response Hi, we have refreshed the signal. Please check a few channels and write back to us.
Verified Support Feb 25, 2018 Tata Sky Customer Care's response We have raised a service request (SR# 13DGNJ5O). Rest assured, you will hear from us soon.
Verified Support Mar 13, 2020 Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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 146 Comments | |
Comments
My Tata sky is also showing wrong id card inserted. But i have not changed my id carf
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Reply
Tata Sky Customer Care's response, Sep 23, 2019
Verified Support
Hi, we understand your concern. Please share your RMN/ Subs ID for further assistance.
facing the same problem here ! I don't use Tata sky for two months and it shows a pairing error ! My subscriber ID is [protected]
Tata Sky Customer Care's response, Sep 30, 2019
Verified Support
Hi, help is here! Please share your RMN/Subscriber ID, we will assist you further.
Hi am using the Tata sky dish after months, after recharge it is showing “ this is the wrong card for this set up box( pairing error)
NDS No:[protected]
Digicard ID is[protected]
And subscriber ID is [protected]
Recharged on 30/09/2019 with Rs 442
NDS No:[protected]
Digicard ID is[protected]
And subscriber ID is [protected]
Recharged on 30/09/2019 with Rs 442
Tata Sky Customer Care's response, Oct 1, 2019
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Oct 2, 2019
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
My set up box is showing pairing error.error code 14...The screen shows "This is the wrong card for this set top box"...plzzzz shut out this problem fast
..Digicard no.[protected]...NDS no.-[protected]
..Digicard no.[protected]...NDS no.-[protected]
My set up box is showing pairing error.error code 14...The screen shows "This is the wrong card for this set top box"...plzzzz shut out this problem fast
..Digicard no.[protected]...NDS no.-[protected]
..Digicard no.[protected]...NDS no.-[protected]
Tata Sky Customer Care's response, Oct 3, 2019
Verified Support
Hi, we are here to assist you. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Oct 9, 2019
Verified Support
We hope your concern has been addresed! Let us know if you require further assistance, we will be glad to help!
Hi getting error 'this is wrong card for this setup box' for subscribe id [protected].
Hi getting error 'this is wrong card for this setup box' for subscribe id [protected].
Tata Sky Customer Care's response, Oct 4, 2019
Verified Support
Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Oct 10, 2019
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Hello, I was out of station for some months and now after returning, I recharged and there is one error i.e. pairing error. My subscriber id is [protected]
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Tata Sky Customer Care's response, Oct 6, 2019
Verified Support
Hi! Help is here. Please turn off the set-top box. Remove the Digi card and wipe it with a soft dry cloth and then insert the Digi card into the slot. Turn it on and check if the problem persists.
My tata sky us giving the same issue. The error is This is the wrong card fir this setup box pairing issue 14.
My setup box number is [protected].
Please help
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My setup box number is [protected].
Please help
Tata Sky Customer Care's response, Oct 7, 2019
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
hello sir my tata sky show me some problem
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Tata Sky Customer Care's response, Oct 11, 2019
Verified Support
Hi, we are here to assist you. We are unable to fetch your account details, could you please provide us with the right RMN/Subscriber ID.
I didn't use the service for 6 months. Then i recharged today but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected] : My Registered Mobile Number is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks.
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On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected] : My Registered Mobile Number is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks.
Tata Sky Customer Care's response, Oct 14, 2019
Verified Support
Hi, your concern is noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Oct 14, 2019
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Error 14: this is the wrong card for this set top box.
Please resolve.
Already recharged.
Please resolve.
Already recharged.
Tata Sky Customer Care's response, Oct 15, 2019
Verified Support
Hi, help is here! Please share your RMN/Subscriber ID, we will assist you further.
Dear Tata sky. I am also facing same issue as described earlier.
My RMN number is [protected]
My RMN number is [protected]
Tata Sky Customer Care's response, Oct 17, 2019
Verified Support
Hi, your concern is noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Oct 18, 2019
Verified Support
Hi, we hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Facing same problem of wrong card ...card is functional suddenly stopped ...recharge is there till Nov 11
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Tata Sky Customer Care's response, Oct 21, 2019
Verified Support
Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Oct 21, 2019
Verified Support
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Last 4th months I did not recharged. I recharge today but now viewing any chanel. A massage appear "This is the wrong card for this set top box(pairing error). Plz help me to watch my Chanel's. My id is[protected]
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Tata Sky Customer Care's response, Oct 21, 2019
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Oct 21, 2019
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
The problem is not solved, it still shows the (pairing error) on the screen. What shall I do to fix it... Please help me...
The problem is not solved it still shows the (pairing error) on the screen. What shall I do to fix it... 2-3 moths my tata sky set box is not use
Tata Sky Customer Care's response, Oct 23, 2019
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Oct 23, 2019
Verified Support
Hi, your concern is certainly noted. Please share your RMN/Subscriber ID, we will help you further.
I recharged my tata sky after 3 months but it is not working. This is the wrong card for this set top box.
ID([protected])
ID([protected])
Tata Sky Customer Care's response, Oct 24, 2019
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Oct 25, 2019
Verified Support
We were unable to get in touch with you. Please share an alternate number so that we can get in touch with you at the earliest.
I have sufficient recharge of around 1300 in my settop box even then it shows following error. This is the wrong card for this settop box.(pairing error). My subscriber ID is [protected].please help me with this asap
Tata Sky Customer Care's response, Oct 27, 2019
Verified Support
Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Oct 27, 2019
Verified Support
We hope that your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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