[Resolved]  Capital First — loan against my name

Address:Mathura, Uttar Pradesh, 281121

I am writing this because i found one account of capital first in my cibil profile during checking my cibil score for loan.

I am attaching report of false loan

This is very serious problem as i have not taken any loan from capital first and someone misused my document and capital first have sanctioned same without checking.

Fraud account no. 1079384 and 1079452

Request you to please do needful and resolve/rectify the same in your system asap as due to same...
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Jun 23, 2018
Complaint marked as Resolved 
no resolution till now, only asking for documents.
Capital First customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Capital First Customer Care's response
Dear Mr. Choudhary,



This is with reference to your concerns regarding the loan account.



At the outset, we regret for the inconvenience caused to you.



We tried contacting you on your mobile number, however, we were unable to connect with you.



We wish to inform you that we are looking into the concerns raised by you and we would send the final response on your email id.



Assuring you of our best services always.



Regards,

Capital First Limited
May 28, 2018
Updated by abc 1980
hi, kindly update the complaint status, you are asking for documents only no other variations.

i am facing issue regarding this loan status.
Complaint comments 

Comments

hi, dint recieve any call. but still wait for, please do the needful to resolve the issue on urjent basis.

beacuase of this i am unable to process any other facilities from bank.

accoprdingly i will go for legal actions.
Capital First Customer Care's response, May 22, 2018
Verified Support
Dear Mr. Choudhary,


This is with reference to your concerns regarding the loan account.



At the outset, we regret for the inconvenience caused to you.



Pursuant to our conversation today, we wish to inform you that we are looking into the concerns raised by you and we would send the final response on your email id.



Assuring you of our best services always.



Regards,
Capital First Limited
abc 1980's [Complaint's author] reply, Jun 23, 2018
what is the update of my complaint, i am facing lot of issue because of fraud loan program.

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