[Resolved]  BookMyShow — ticketing services

Website:in.bookmyshow.com

Bms ticketing services has technical glitches all the time. Money was deducted from my account and ticket not booked. There is no local customer care. There is mumbai number and when i tried reaching that number there is no proper reply, there 100 people before me in the queue. Why this business is encouraged when it is looting people using faulty technical ticket booking system. As a customer now i am left with no clue how to get my money back. Indian railways had removed services tax but these fellow collects a premium as internet handling charges.

This product should be properly scrutinized as it has lot of defects by which they are cheating customers.
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Jun 28, 2018
Complaint marked as Resolved 
Verified Support
May 28, 2018
BookMyShow Customer Care's response
Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

I got a confirmation ticket from bookymyshow.

But they say transaction has been failed at their side. But bank clearly states there is no issue with my account.
BookMyShow Customer Care's response, May 28, 2018
Verified Support
Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at allears@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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