[Resolved] Razorpay — irctc ticket issues | |||
Hi team, My name is shibin stephen. I booked an irctc ticket and paid with google tez payment. The amount got debited from my bank account and has been delivered to razorpay but ticket did not get booked. Please let me know what i need to do in order to get a refund asap. Email - [protected]@gmail.com Upi transaction id:[protected] Irctc transaction id - [protected] Was this information helpful? | |||
Jul 1, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 28, 2018 Razorpay Customer Care's response Hey Shibin, We checked the transaction for txn ID [protected] and see that it was an unsuccessful transaction. Kindly follow the mail thread with ref: 199912 for details on the transaction and feel free to write back to us on the same mail thread for further queries. We will be happy to assist you. Thanks and regards Team Razorpay Verified Support May 29, 2018 Razorpay Customer Care's response Hi, A refund for the transaction ID [protected] has been successfully processed from our end on May 28, 2018. For further details, please feel free to write to us at [protected]@razorpay.com and we will be happy to assist you. Best Regards, Team Razorpay Verified Support May 31, 2018 Razorpay Customer Care's response Hi, We checked that a refund rfnd_AGSs0g4HiC8KoU has been processed on May 28th, for the transaction ID [protected]. For further details on the refund, kindly drop us a mail at [protected]@razorpay.com and we will be happy to assist you on this. Best Regards, Team Razorpay | |||
 2 Comments | |||
Comments
I was booked ticket from irctc.
my balance debited to razorpay and not booked ticket.
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my balance debited to razorpay and not booked ticket.
Razorpay Customer Care's response, Jun 2, 2018
Verified Support
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Please resolve this issue quickly as possible.