[Resolved] Razorpay — irctc ticket booking failed | |
I was booking a tatkal ticket through irctc app. I selected the mode of payment as upi, i got transfer request in phonepay, i accepted the request, transaction was successful but the ticket was not booked Since it was urgent to book the ticket, after waiting for several minutes i tried again this time also the transaction was done, but ticket was not booked Was this information helpful? | |
Jun 4, 2018 Complaint marked as Resolved Thanx for the help sir. I amount was credited to my account Razorpay customer support has been notified about the posted complaint. Verified Support Jun 02, 2018 Razorpay Customer Care's response Hey, We checked the transactions [protected] and [protected] and see that these are an unsuccessful transactions. If the funds have been debited from your account, you will receive the credit in your account within 10 working days, f if not, please drop us an email to [protected]@razorpay.com and we will be glad to assist you. Thanks and regards, Team Razorpay | |
 2 Comments | |
Comments
Plzzz sir resolve my isse..i book train tkt but payment failed and money debited by upi..
![]()
![]()
Raj01557's reply, Jun 4, 2018
Plzz sir, , resolve this isse ...its urgent for me😔
Razorpay Customer Care's response, Jun 5, 2018
Verified Support
Hey Raj,
We checked the transaction 815511380130 made on 4th Jun, 2018 and see that this is an unsuccessful transaction. If the funds have been debited, you will receive the credit in your account within 7-10 working days. For further details please drop us a mail on support@razorpay.com.
Regards,
Team Razorpay
We checked the transaction 815511380130 made on 4th Jun, 2018 and see that this is an unsuccessful transaction. If the funds have been debited, you will receive the credit in your account within 7-10 working days. For further details please drop us a mail on support@razorpay.com.
Regards,
Team Razorpay
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
3544
Pending
177
Resolved
1903
View all 3544 Razorpay reviews & complaints
Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
View all Razorpay contact information
I booked a ticket on 28 may 2018 through irctc app payment via upi
Transaction ID [protected]
700 amount is debited my account but my ticket is not booked. What should i do.
We checked the transaction 100001285046093 and see that this is an unsuccessful transactions.If the funds have been debited from your account, you will receive the credit in your account within 10 working days, failing which pls drop us a mail on support@razorpay.com.
Thanks and regards,
Team Razorpay