[Resolved]  HDFC Bank — fraud call for non existent classic assure policy

In the first instance, i had called customer care and sent the email to hdfc as advised. Today, i have emailed and am putting this up here, so that people are aware of this fraud.

No action seems to have been taken by hdfc

— forwarded message —
From: [protected]@xxxxxxx.com
Date: thu, jun 7, 2018 at 11:39 am
Subject: re: fraud calls for premium renewal
To: [protected]@hdfclife.com

Hi,

I have again received a call today, 10.59am 7 june from mobile number [protected], claiming to be ajai sharma from hdfc life insurance. He has given my policy number as classic assure number 11403946. He verified my name, address and date of birth. He says i have only paid the first premium of 50, 000/- and that if i pay at least three premiums now, the lock in period will be paid for, and within 90 days i will be able to withdraw over 2.5 lacs from this policy.

He has asked me to contact mr. Viswajeet singh, area manager, hdfc who handles punjab, delhi and mumbai areas and sits in mumbai hdfc office.

I have no policy with hdfc, which i had already verified by calling hdfc directly and this is a fraud operation going on.

They have somehow got hold of a database of insurance customers that they are using to perpetuate this scam.

I am reporting this so that action can be taken.

Thanks,
— forwarded message —
Date: wed, may 9, 2018 at 7:22 pm
Subject: fraud calls for premium renewal
To: [protected]@hdfclife.com
Hello,

I have received a call, from someone claiming to be from hdfc insurance for renewal of a policy.

The number from which i received the call is +91 [protected] and call was received at 2.42 pm today may 9, 2018. The truecaller id displayed on my phone is "hdfc life ajai sharma"

I told him i will have to check because i do not remember which policy it is and kept talking to him to get more information. He verified my name, address, and date of birth, though it was only 95% correct. On my asking, gave me the policy number 11403946, and said it is classic assure. He said i had last paid the of about rs.50, 000/- in 2010 and that the policy had lapsed. On being asked why i had not been notified earlier, he said letters had been sent to me several times, but there was no answer.

I asked if i can renew online but he said it would not be possible since it has lapsed. I told him i have no such policy and how do i check, he said i can come to the gurgaon branch and check if i wanted to.

Truth is, i have never taken any policy from hdfc, and do not have any relationship with hdfc till date. I had received 2 such calls earlier, but i had told the caller that i do not have any policy with hdfc.

It really looks like some fraud is in progress i and am reporting it for investigation.