[Resolved]  Icici Lombard — fake services with absolute no knowledge about the product

Address:New Delhi, Delhi, 110058
Website:www.icicilombard.com

This is to regard with my policy number 4080/IBANK/[protected]/00/000. The policy was given to me without informing about the terms and conditions. No call was received. No information was shared with regards to this policy.

I had a loan with the bank and applied for a claim with this policy. Claim got rejected because as per ICICI Lombard I cannot claim the amount within 90 days of policy generation. Now I have asked them to barge all the calls of mine. No calls were received. Nothing was given. First, they asked me to send the documents and later they rejected. They are not helping me. Now I am closing this because when it is not helping at my worst.its better not to have this policy. Waste of money ICICI Lombard.
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Jul 13, 2018
Complaint marked as Resolved 
ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
ICICI Lombard Customer Care's response
Dear Sir,

Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same

Regards,
ICICI Lombard General Insurance
Complaint comments 

Comments

First i need full refund on cancellation no break up

No relationship with icici lombard
ICICI Lombard Customer Care's response, Jun 14, 2018
Verified Support
Dear Sir,

We write this with reference to your concern related policy cancellation

We wish to inform you that, Policy numbers 4080/IBANK/138522106/00/000 is cancelled on 12-Jun-2018 and refund amount of Rs 3079/- has been processed with Refund IDs:1091000765

We assure you best of our services.

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