[Resolved]  Club Factory — wrong shoe

Address:797002
Website:Club Factory

I had ordered pair of shoes by 1200 rupees from club factory... And was delivered wrong shoes... Which did not even match the shoe i had ordered... I even returned the product and asked for refund from the company and it is more than a month now that i have not been refunded. Please i beg of you to kindly refund it at the earliest. Item i. D is sbo[protected]n.
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Jul 16, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2018
Club Factory Customer Care's response
Dear,
Please send this issue with the order number to our mailbox: [protected]@fromfactory.club. Then we'll check it for you.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.
Complaint comments 

Comments

Dear Friends be careful about this bloody fraud company, I ordered shirt from clubfactory i got it after a week but size is big.

When i called customer care number [protected] they are asking for CARD NUMBER, EXPIRY DATE AND CVV FOR refund so please be careful.
Club Factory Customer Care's response, Jun 15, 2018
Verified Support
Dear,
The number 7257958701 is not our contact number and we won't ask for your privacy bank details. Please do not trust the hotline numbers on the others websites. You can find our contact number on our app as follow: Account>Call Customer Service. Thanks for your support.
Hii
my name is pravesh, my brother puneet ostwal orderd a wireless earphones from your site but we recived only box and and product is not in the box.
I am called at this no. [protected] bt your worker give me negetive response.he asked about my debit card no.
pravesh51199's reply, Jun 10, 2018
my order id is SO24060413
Do not refund my money nd refund k name PR loot rhe ho ky mtlb refund denge JB tumhre account m 5000 rs honge or wo bi ap log k chkr m chle jate h km se km Kam toh dang se kijiye apna nd hmra pese return kijiye

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