[Resolved]  Tata Sky — dth cheating service from tata sky!!!

Address:Bangalore, Karnataka, 560105

Tata sky is cheating and even robbing the customers.

Since i took the tata sky i am having bad experience. Every month they are cheating.

First of all i have been charged rs. 3400 for both sd and hd. No invoice.

1. Month free pack dhamal mix. They themselves setting the package we can not decide on that surprising ethics!!!

5 days before my pack is over one of the tata sky executive called me and and told to refill the pack. Initially i told still 5 days are pending. He told me new pack will start after my old pack is over after 5 days.

Some how he convinced me to take south monthly pack of rs. 350 with out hd. I paid online.

I was in my office with in an hour there was a call from my house tata sky channels are not coming!!!

I called tata sky customer care and asked they are telling my old pack ended you required to refill the same pack - 5 days are still pending.+
I came to know that they adjusted my money to old pack and reduced the dates to only for 15 days.
At that time only i understood tata sky is nothing but cheating sky!!!

Now again last month on 23rd jul 2018 i chose my monthly pack of my own channels. Now i am seeing the pack end date is 16 august 2018.
Is the monthly pack is for 30 days or tata sky decides how many days should be in a month???
What the hell is this??? This tata sky people are big robbers!!!
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Sep 17, 2018
Complaint marked as Resolved 
YES Company is following Monthly basis and now there is no such violations of Customer rights from TATA SKY.
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
Tata Sky Customer Care's response
Hi, that's not how it should have been. We have raised a service request to address your concern and you'll hear from us at the earliest.
Verified Support
Aug 14, 2018
Tata Sky Customer Care's response
We could not reach you on RMN. Please share us an alternate number for us to call you and sort this.
Aug 15, 2018
Updated by gsanjeevkumar1
Hi, Its required to accept the Mistakes.!!! I have received at least 100 calls from other numbers on 13th to 14th August 2018 I have not received any call from TATA Sky!!!
Verified Support
Aug 16, 2018
Tata Sky Customer Care's response
Please allow us some time. We will look into it with utmost care and get it resolved as quickly as possible.
Complaint comments 

Comments

After 3 months i recharged..but it keep on saying that the card is wrong...it shows error 14
Tata Sky Customer Care's response, Sep 23, 2018
Verified Support
Hi, kindly share your RMN/Subscriber ID so we can assist you better.
Please my second set box new I'd number
abinashbora's reply, Aug 7, 2018
Second setbox new I'd number
Tata Sky Customer Care's response, Sep 23, 2018
Verified Support
Hi, kindly share your RMN/Subscriber ID along with the details of your concern for further assistance.
I have already lodged a complaint this morning but so far it has not attend. Request to resolve the problem at the earliest
Here i bought tata sky set top box connection, local dealer dose not give me a gst bill as well as 'not for sale'written on the box . online hd connection price is 1700 but that dealer takes 2500 rs from me for this connection. why this dealer did not give gst bills to costumor???
Tata Sky Customer Care's response, Aug 16, 2018
Verified Support
Hi, we are here to help you. Please share us your RMN/Subscriber ID for further assistance.
Dear Sir/Man

Due to some my transfer i want to change the Name and address of my tata sky connection from suman Agritech limited kulhariya ARA, Bihar to Ajeet Dubey, C-1/2, Kshithij Appartment, House no 201, II floor, Goyal Nagar, Indore.

Please do the needful.

Mobile No- [protected]
Customer ID- [protected]
Tata Sky Customer Care's response, Aug 18, 2018
Verified Support
Hi, we have raised a service request (SR# 1724WGT8). Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Aug 21, 2018
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!

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