[Resolved] IndiaBulls — recovery agent harassment

sohil chawla

from Gurgaon, Haryana

Address:

110089

I have a personal loan running with indiabulls loan account no. Pl01795131. I was unable to pay 1 emi in september as i lost my job and was facing financial difficulties. Your agent with the name of kishan, mobile number [protected] and mohit, [protected] called my wife, my brother numerous times every day, they visited my house and spoke unruly with my mother. That guy kishan said he will not go away from my home as his manager mohit has told him to do so. I will file an fir against both of them and with the bank indiabulls. This is very very unacceptable, my mother was alone at home she got frightened. I urge people reading this message to never ever bank with indiabulls.

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Nov 5, 2018

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2018

IndiaBulls Customer Care's response Dear Sohil,

We are sorry you feel this way. Please be assured that our team is working on your concern and will reach out to you shortly.

Verified Support

Oct 04, 2018

IndiaBulls Customer Care's response Dear Sohil,

We hope that our team has contacted you and assisted you with your concern. Do let us know for any assistance required in future.

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Comments

Nagesh Venkatachalapathy

from Bengaluru, Karnataka

We have a similar problem, my wife is in maternity leave and did not get salary as she had to extend her leave duration. Ur india bulls recovery agents kept on harrasing her everyday and kept on coming to our house inspite of requesting time. Mr venu and his manager Guru talk very vulgur words and i have all the call recordings.
I[censored]r bank has such u professional ppl then i advice ppl to avoid such banks.
I ll be lodging an fir and complaint on this soon.
LoAn ac no : iperban01027075

IndiaBulls Customer Care's response, Jan 31, 2019

Verified Support

Dear Nagesh,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.

IndiaBulls Customer Care's response, Feb 2, 2019

Verified Support

Dear Nagesh,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

rohitaslal's reply, Nov 28, 2021

inka ilaz yehan hota hai

https://youtu.be/qgFfyb1KV0c

nitish1111

from Ghumarwin, Himachal Pradesh

Hi

I have made a payment online through your SMS reminder link and it's over the week and still not Updated in my dhani account.

And also i want to know all payment details which i have paid by cash/online.

some days before dhani collection executive collect the payment 3300rs from us and they didn't give us any payment receipt or provide any payment collection sms.

when i told them to show me your Employment ID card and they didn't have any ID

They acted on us with aggressively behavior.

even before one of your executive collect money from us around 750rs and still we don't have any clue what were they did...

once i decided to FIR on them because they seems like fraudsters, no manners, no identity cards, no payments method..

And 2nd thought is dhani self service very bad. I know very well i couldn't paid on timely but your loan process, your charges, your loan details, even which I paid to you is like Milky Way Galaxy. we all know our nearest Galaxy is Milky Way but no one know much more. Same like your Service and loan. we have dhani laons but no one know loan summary, collection executive ID, collection Executive payment receipt, online paid details, how did you charge us, remaining balance..etc.

Thank you
Improve your Service.