Independent TV — unable to contact to customer care no and no reply through mail

Address:560068
Website:independenttv.in

I tried calling customer care of so called independent tv (Reliance big tv) [[protected]/[protected]]but unable to contact them, also i send the mail but did not received any mails from their side.

As local dealer are now providing the connection can we trust on them as the company itself is not responding.

I have read review and complaints regarding it and now i don't think to buy it.
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I have booked independent tv on 28 Nov .
They issued me customer ID [protected]
But not installed yet
I want it to be installed or refund my booking amount 1999/- back
They asked me to install it within 7 days
I have called and emailed them many times but they are not giving any response
Independent TV's reply, Jan 28, 2019
Hi,
We can understand your concern, we appreciate your patience we are working on the installation process.
We have forwarded your query for installation, we will update you soon regarding this.
Thanks
Independent TV team
Is it another cheat by Anil Ambani. I Booked on 31 March 18 with Rs 450. Installeid on 03 Oct 18 and during Installation I paid Rs 2300/- including additional cable cost . (Funny part not provided any receipt or bill). Worked for one month. For the last four days it is not working . They have given a customer care No[protected] which does not exist at all. The mail id provided [protected]@independenttv.in is also fake . Tried multiple times to send a mail from my gmail id . Gmail even not recognizing that mail ID also. Where to go. Loot by Anil Ambani. The biggest cheat .
Independent TV's reply, Jan 28, 2019
Hi,
We can understand your concern, we appreciate your patience we are working on the installation process.
We have forwarded your query for installation, we will update you soon regarding this.
Thanks
Independent TV team
I am contacting all the team on call centre from 03rd may 2018, technician has taken away my reliance set box and not yet come back, all the executives are promising of call back in 48 hours earlier till yesterday I was communicated that I will have to pay 799 for installation of new set up box and today all of a sudden I am been communicated sating 1200 Rs to be paid is this professional???

CID[protected]

complaint ID[protected]

03rd May 2018

why cheat customers if you can not provide service. are there any genuine employee with Independent TV or the name of MR AMBANI will be just a garbage his dreams will be trashed like this ???

I need resolution on urgent basis, you guys don't even have decency to revert on email written on [protected]@independenttv.in

what a disappointing service provided
I have booked the independent tv on 19/3/18 since 7 month I have been contacting the customer service they are giving date on date still didn't received any installation so please refund my amount as soon as possible

Sir I have emailed the complaint to you didn't respond yet I have told representative they said that send your details so I am sending my details to you my name is Abdulmajid Bagwan my customer ID is [protected]and my booking ID is 14529225 my a/c no [protected] IFC code corp0000065 so please refund my amount at this address

I have booked independent tv on 22 march 18 .
They issued me customer ID [protected]
My booking id is 14533535 But not installed yet
I want it to be installed or refund my booking amount 1999/- back
They asked me to install it within 7 days
I have called and emailed them many times but they are not giving any response

I have been trying to call customer care and there is no response from their end. From past couple of weeks the video is not clear. It freezes for every 10seconds and this is happening to all the channels. Whom to complain regarding the same?
Really a shame on independant tv, i am thinking to switch back to DishTv, .

Logged multiple request in customer care - they not giving any complaint id, email are unanswered. for the past 1 week they r saying everyday within 24 hrs complaint will be attended but when that 24 hrs will come god knows.

sarvesh agrawal
[protected]

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    +91 97 1115 4600
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    H Block, 1st Floor, Dhirubhai Ambani Knowledge City Koparkhairne, Navi Mumbai, Maharashtra, India - 400710
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