[Resolved]  DishTV — setup box is not working since last 7 days

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.dishtv.in

my vc no is [protected].
My setup box is not working. I made a complaint 1 week before in dish tv customer care as my connection has still in guarantee period and. But whenever i called customer care and asking about my complaint they said it will take 24-48 hours. They make us false promise everytime. I am totally pissed off about the service dish tv is providing.

I request either repair my dth setup box or return my money.

Regards
Jagdish
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Nov 10, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
DishTV Customer Care's response
Dear Jagdish,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Oct 08, 2018
Updated by jagdish900
Thanks Team,

It has been resolved after post my complaint here.
But I had lots of trouble to contact with DISH TV customer CARE. .This is ridiculous that for a single request for only Delhi NCR location you guys took 8 days to complete a single request.Is this a way to run the business efficiently.

No more request. Thanks.

Regards
Verified Support
Oct 09, 2018
DishTV Customer Care's response
Dear Jagdish,

Hope you are doing good.

Thanks for acknowledging us. We have shared your feedback with the concerned team, who will certainly evaluate it and take an appropriate action for making your experience with us seamless and delightful. Do let us know in case you need any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

I am Dish TV Consumer since 2007.
I am having royal Pack for the Year 2017-19.
Now The company has suddenly blocked 5 channels.
They are asking for extra Premium for this channels, which were part of my original Package.
DishTV Customer Care's response, Oct 11, 2018
Verified Support
Dear Vinod,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 20, 2018
Verified Support
Dear Vinod,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
As I had taken DISHTV but I didn't received the coupon of 2000. Pls tell me how can I get My coupon of RS 2000.
DishTV Customer Care's response, Oct 11, 2018
Verified Support
Dear Kishan,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Oct 20, 2018
Verified Support
Dear Kishan,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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