[Resolved] Zoomcar — refund status

ani06

Address:

Bangalore, Karnataka, 560067

I booked a car for 28th septempber.

735 kms were free. It was swift. They provided me with half tank. While returning the tank was empty. I filled rupees 1000d disel. How is it possible to complete 730 kms in half tank. They are cheating people. So i filled 1000 disel in order to come back. I have submitted the bill. Now they say i will not get any return.

I want my money back. Otherwise i am going to consumer court

Rediculous service.

Booking id : jps6djmx

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Nov 11, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2018

Zoomcar Customer Care's response Hello Ani,

Greetings!

We are sorry to know about the dicrepancy in the fuel refund. We are unable to fetch the details with the booking ID shared.

Please share your registered email ID or the contact number for us to fetch the booking and do the needful.

Regards,
Sowmya
Zoomcar

Oct 08, 2018

Updated by ani06 email id: ani.[protected]@gmail.com

Phone: [protected].

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Comments

ani06

Hi,

Email address: ani.[protected]@gmail.com

Phone: [protected]

hk_mystic99

from Bengaluru, Karnataka

This PEDL cycle is very worst. I am trying to unlock from past 1.5 hours and all in vain. My precious time of 1.5 hours along with paytm money is wasted and I am unable to do anything. Please refund my money. My cycle no is 102113.

Please check and refund at the earliest.

Zoomcar Customer Care's response, Oct 11, 2018

Verified Support

Hello User,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority.
Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Wasim
Zoomcar