[Resolved] Snapdeal.com — warranty related issue

mvsarath8

from Delhi, Delhi

Address:	Thrissur, Kerala, 680514
Website:	www.snapdeal.com

I have purchased this product on 21/04/2017 from snapdeal. And it got complaint frequently so i gave it for service. It has 24 month (2 years) warranty. But the service center people informed me that since it had bought from snapdeal they can't issue warranty. I want that warranty valid for my product otherwise i will go to consumer court filing a complaint. Please do the necessary as soon as possible. I hereby submit the retail invoice, warranty card, and the product tag with barcode of the product for sake of authenticity.

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Nov 20, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Snapdeal.com Customer Care's response Hi Customer

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Comments

Shiva Thej

from Kolkata, West Bengal

I got a message regarding I have one a swift car and I need to pay amount for registration
Message:Congratulation
SNAPDEAL COMPANY
YOU Won maruti Suzuki swift RS=7, 95, 000.00 REGISTRATION CHARGE APPLIED contact head office -[protected]-[protected]
Please protect my account and info

Snapdeal.com Customer Care's response, Oct 17, 2018

Verified Support

Dear Shiva,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal