[Resolved] Snapdeal.com — fastrack watch

Surya Theja Devarakonda

from Bhimavaram, Andhra Pradesh

Address:

Hyderabad, Telangana

I have ordered watch in Snapdeal app for the first time I had payment through online banking which worth 815 I didn't received any call or any delivery from Snapdeal please send order as earlier as possible
2. I have ordered another watch on the same day but I have cancelled that watch and I had make payment through online it said that refund has initiated in 7-15 working days but I didn't received any response or message or money please make these clear

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Nov 17, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

Snapdeal.com Customer Care's response Dear Surya,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Comments

Rajiv Garwa

from Nagaur, Rajasthan

Sir I ordered a new Nike shoe.but I received a wrost quality product.i return it.and submit refund process..but there is no response from them..help me for refund process

Snapdeal.com Customer Care's response, Oct 17, 2018

Verified Support

Hi Rajiv,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal