[Resolved]  Reliance Life Insurance — less maturity payment of policy no.51294891

Date of commencement 31.10 2013.Date of maturity 3.10.2018. Mode of premium payment yearly.Total premium amount paid Rs.3, 71, 378 in five yearly installments.Today an amount of Rs.3, 56, 130.38 has been credited to my bank account.This amount has been paid after deduction of TDS Rs.3596.00 as informed by customer care.As such a total amount of Rs.3, 59, 726.38 has been paid as maturity amount.This is much below than what I have paid as premium.Though this was a Endowment policy.I am not in a position to understand how maturity amount can be less bangla than premium paid amount.Please review.
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Dec 13, 2018
Complaint marked as Resolved 
Reliance Life Insurance customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
Reliance Life Insurance Customer Care's response
Dear Jyotirmoy, your grievance has our full attention. Rest assured, we will resolve it at the earliest.

Regards,
Reliance Nippon Life Insurance Team
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An amount of ₹3, 56, 130.38 has been credited to my account today, after deducting of ₹3, 596 as TDS . Though I have paid ₹3, 71, 378 in five installments. I don't understand why maturity amount is much less than the actual paid amount though this was a Endowment policy. Please clarify.
Reliance Life Insurance Customer Care's response, Nov 16, 2018
Verified Support
Dear Jyotirmoy, we sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

Regards,
Reliance Nippon Life Insurance Team
My name is Vikram Kumar. I have a policy with you of Rs.15000/-. The policy no is : 17339644.
Kindly provide the premium receipt for Income tax declaration.
Vikram Kumar
E-mail ID : [protected]@gmail.com
Reliance Life Insurance Customer Care's response, Nov 22, 2018
Verified Support
Dear Vikram,

We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

Regards,
Reliance Nippon Life Insurance Team

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