[Resolved] Cinepolis India — bad behaviour by staff | |||||
Staff at cinepolis bhandup mumbai misbehavef with my husband and son when they asked to serve order promptly during interval when there was zero queue at the counter. Kapil, deepak, amit are the employees. We went to watch movie 7.45 pm show 10th nov. They were rude and instead of apologizing, making amends to rectify services they insulted and misbehaved with my family. A pathetic experience of service by this staff. Was this information helpful? | |||||
Dec 23, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Nov 11, 2018 Cinepolis India Customer Care's response Hi Anupama, Sorry for the inconvenience caused to you. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (52734) in the subject line so that our team can assist you. Regards, Team Cinépolis Verified Support Nov 20, 2018 Cinepolis India Customer Care's response Hi Anupama, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |||||
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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my mail id is [protected]@gmail.com, mobile no is [protected]. booked ticket on cinepolis royal meenakshi mall, Bangalore. can my amount ill be refunded
We would like to inform you that the refund has been processed and should reflect in your bank account within 5 to 7 working days. Do let us know if you require assistance with anything else.
Regards,
Team Cinépolis