[Resolved] Yamaha Motor India — service issue with fz25 with planet yamaha ahmedabad | |||
I bought my fz25 from vadodara from harshil motors. And transported it to ahmedabad as i have my full time job at ahmedabad. Since day 4 of my purchase i am complaning to planet yamaha ahmedabad about the knowing sound from header bolt upon heating up of engine till date it has not been resolved. Did my second free service on 02-11-18, instead of solving problem they have increased my bike rpm to 1400 and bike has started misfirring on changing gears shifts, chain setting has not been done. I am not satisfied with the kind of service that has been delivered till date, if the bike problems are not solved by company service station i request you to take back your product and refund me every penny spent in my purchase of fz25. I regret to be part of yamaha family. Was this information helpful? | |||
Dec 14, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 Yamaha Motor India Customer Care's response Hi, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 08:00 P.M. Regards Team Yamaha Verified Support Nov 13, 2018 Yamaha Motor India Customer Care's response Dear Raj, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
 2 Comments | |||
Comments
Sir, am given for my bike general Service a major issues but. But they solve only major issues give to me, , and general Service didn't even touch any parts, no chain clean, not clean the air filter, rear wheel allignment problem, puncher they didn't notice anything,
Yamaha Motor India Customer Care's response, Nov 16, 2018
Verified Support
Dear Bhartha Sarathy,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha
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Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha