[Resolved] Narayana Multi Speciality Hospital — not responding properly & appointments cancel

Bhanu prasad poola

from Bengaluru, Karnataka

Address:

560100

Not responding properly in second visit and postponed appointment after 3 days. In first visit doctor Lavanya Kiran written scan and blood test to take on emergency and ask us to visit hospital with the reports immediate next day, but after reaching the hospital in city traffic peak hours. Now hospital staff is not attending/ giving the proper response to us.In emergency we came to your hospital, but they not responding.
If Same reapeat again we raise a complaint against hospital and doctor in consumer forum.

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Apr 25, 2020

Complaint marked as Resolved

Narayana Multi Speciality Hospital customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Narayana Multi Speciality Hospital Customer Care's response Dear Bhanu Prasad,

We are extremely sorry for the inconvenience caused. Request you to share your concern with MRN number, contact number on [protected]@narayanahealth.org so that our team can contact you to resolve the issue at the earliest.

Regards,
Narayana Health

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Comments

Santanu Chaudhuri

from Kolkata, West Bengal

Why the stuffs are misguided to patient party? Discharge process is running from last 4hours, the office stuffs are working very slowly, They are basically disorganized & inefficient. Mostly insurance (Medi claim)department is worst catagory.

Narayana Multi Speciality Hospital Customer Care's response, Dec 4, 2018

Verified Support

Dear Santanu,

We are extremely sorry for the inconvenience caused. Request you to share your concern with MRN number and contact number on [email protected] so our team can contact you to resolve the issue at the earliest.

Regards,
Narayana Health