[Resolved]  Voltas — new water dispensary service problem

Address:	Guntur, Andhra Pradesh, 522426
Website:	amazon

Sir, i purchased new water dispenser through amazon online shoping on 14-10-18, invoice sata-6008, it was delivered to me 24-10-18. I unboxed packing 26-10-18 then try to use but it was not working. So, i complaint to voltas customer care, then they give compliant no : [protected] and told me will clear with in 48 hrs upto 05th nov.18 not respond and i m also followup through mobile number of times, call will closed automatically reason of not reachable. 6th nov i talk seriously voltas customer care sr officer, he do conferance call to me and guntur service cetre person, then he booked new call : [protected], and came service boy then he told this item came with out gas filling by the company. So, i filled gas tommarow. 6th nov problem resolved with 0 fees message came. I asked service centre person, he told we resolved, we fallowup him he send a person 8th nov, service boy came and ask 500/-for repair told my sir, i told him i purchase recently 10 days back with onsite warranty so, i am not paid, finally i paid 100/-. Then repair not seriously, finally he repair and gone. After 30 min it not working i called service boy and center person you come to guntur for repair, i said i purchased new item with onsite warranty. He told ok will arrange. Daily i fallowup customer care and some times services centre person still now 20th nov not respond. I asked and told more and more and more times this item purchased buying group of numbers decission is mine i refere to voltas is the best so we purchased, now remain members what brother new item purchased but facing neglect company how to refer. Then told voltas we clear 48hrs and 24 hrs . Still now.