[Resolved] Nsdl E-Governance Infrastructure — pan name correction

vikas.yadav.6710

from Dirba, Punjab

Address:	Etah, Uttar Pradesh, 207001
Website:	tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

Sir/madam,

I have applied for new pan card today through e-sign/e-kyc mode.I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Vikash yadav

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Dec 28, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Comments

Nirmal Cartoon

from Jalalpur, Gujarat

Today 21/11/2018 I have applied pan card through e kyc mode and i got acknowledge no N [protected]

But when i want to chek my pan card status is shown "sorry, no record found."

Please check my application

Thanking you
Nirmal parmar

NSDL e-Governance Infrastructure Customer Care's response, Dec 4, 2018

Verified Support

Your PAN card has been dispatched on 23-Nov-2018 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B903Z9047169

Vaish Navi

from Tirupati, Andhra Pradesh

Sir,
I am vyshnavi Kodavatikanti, My PRAN Card No.-.[protected] I forgot my Passward then I entered five times wrong Passward, so my Account has been locked. So Please send me New Passward & unlock my Account or reply me how can I unlock my Account. My e-mail Id- vaishnavi.[protected]@outlook.com

NSDL e-Governance Infrastructure Customer Care's response, Dec 3, 2018

Verified Support

This has reference to the query/grievance raised at Consumer Complaints. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered. For any other clarification/assistance from our side, you may please call us at 022-24993499 or toll free number 1800 222 080(using your TPIN) or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

KshitizD

from Bengaluru, Karnataka

I have opened an NPS account last month and got NPS card also and amount also got deducted from my salary last month.
But when I am trying to see my balance in NPS account, it is showing me
'PRAN not found in Database' error while login.

Details:
PRAN:[protected]
Email ID: [protected]@gmail.com

NSDL e-Governance Infrastructure Customer Care's response, Dec 3, 2018

Verified Support

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

pooja27d

from Pune, Maharashtra

I have applied for new Pan card on 01.11.2018.

I have paid fees and digitally signed document.

I received acknowledge number as [protected].

But even after 10 working days when I check status online it shows "No records found".

Can you please help me with this.

Thanks & Regards,
Pooja Kamlapure

NSDL e-Governance Infrastructure Customer Care's response, Dec 4, 2018

Verified Support

Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution.