[Resolved]  Samsung — samsung company looting customer in a daylight

Address:

560040

Dear sir,

I shrikant joshi recently purchased samsung j8 mobile in bangalore. I am facing issue with unlocking phone with mobile password, bio metric password and pattern password.

I spoke to 4 executives since today morning and they are informing to go samsung service center to unlock your mobile phone paying minimum amount of rs 240 charge.

My question is why should i pay for unlocking my mobile phone where as i remember all passwords and details. I do understand if mobile is damaged or something happened they can charge for it for repairing phone right.

From last 12 years i am using different brands mobile phones and never faced this issue with anyone.

Kindly help me out for this problem.

Regards