[Resolved] Yamaha Motor India — fascino - handlebar fitment issue - paint damage

Balaji5128

from Chennai, Tamil Nadu

Address:

603202

I bought facino on 14th november 2018 from vardhman yamaha guduvanchery

Vehicle driven only 199.5 km, then i found there us there is no sufficient gap between headlight and body. Because of this issue paint got damaged.

I informed to delar, they told me to check with service center.
Then service center person told not possible to replace the damaged part.
Only we can do repair work. Because its wrongly fitted.

I register complaint in yamaha india, till now one contacted me for this issue.

No vale for customer for after receiving money.

+1 photos

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Jan 5, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

Yamaha Motor India Customer Care's response Dear Balaji,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Comments

Vicky Allamsetty

from Visakhapatnam, Andhra Pradesh

My name is A.SRIVIKASH i bought a Yamaha YZF R15 V3. Slowly the colour was shading. the material used for colour is very cheap quality.all the R15 models colours are shading.it is a very big problem for the yamaha bikes. please resolve the issue.and self start is also not working after servicing.

Yamaha Motor India Customer Care's response, Dec 4, 2018

Verified Support

Dear Vicky Allamsetty,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha