[Resolved]  Yamaha Motor India — vehicle delivered without pdi and worst behavior by manager (bangalore wheels)

Address:560040

Hi yamaha,

Last week i bought a new vehicle in one of the dealer in bangalore.

Dealer information:
Bangalore wheels
#51/a, manuvana, near hdfc bank atm, vijayanagar, bengaluru, karnataka 560040

They have delivered the vehicle without doing the pdi due which rear tire alignment was not proper, after riding it for 300km i came know from one of my friend that the alignment is not proper and chain is rubbing the rear tire
Due to which the left side of the tire is worn out a bit (Can refer to attached snaps)

Now if i ask for the replacement of the tire bangalore wheels is denying to do so and if i ask the same in written they are not ready to do it they are not ready to give it in written and they are not ready to sort out the issue

If i inform the manager to give it in written so that i can go ahead legally he's making life threatening sentences like "he'll break my face like anything" this so bad, this is how he behaves with the customer which seriously affecting the india yamaha motors business.

I request yamaha to take serious action against the dealer and also the manager its a shame for yamaha to keep such kind of employees.
+2 photos
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Jan 13, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
Yamaha Motor India Customer Care's response
Dear Sir,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Comments

My fuel tank side panel is opening without any damn reasons...its not been a month that i purchased v3 moviestar
kindly change the fuel tank
Yamaha_user's [Complaint's author] reply, Dec 18, 2018
You will get a reply saying please send your query to "yes@yamaha-motor-india.com" if you do complaint wil be taken by YAMAHA but it won't be rectified, they will close off the ticket without even informing you without any resolution
Yamaha Motor India Customer Care's response, Dec 19, 2018
Verified Support
Dear Vishwajith Kumar LS,

Greetings from Yamaha!!

We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 08:00 P.M.

Regards
Team Yamaha

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