[Resolved]  Patanjali Ayurved — shop owner misbehavior issue

Address:Pune, Maharashtra, 411014

Hi team,
I visited a patanjali store available nare me (Sainath nagar, kharadi, pune:14).
I took milk & buttermilk packet, while billing i asked to print a bill.
As soon i asked for bill owner started shouting at me stating "50 rupaye ke liye bill nahi milta, paper phukat me nahi milta".
I told him to be calm as i just asked to print a bill.
He (Shop owner) came at me like i have stolen something and started abusing me (I was completely shocked as this was not expected).
He snatched the product from me which i brought (Milk & buttermilk packet) and shouted at me to get out of the store.
This was really very humiliating as there were other customers too.
One of the customers also told the owner that he (Mentioning me) just ask for bill way are you shouting.
The owner replied to the customer that "tu apna kam kar, saman le liya to ja".

I'm sure this is something really need to take seriously. I'm also looking forward to filing case in consumer forum for the same.
As asking for a bill after purchasing any goods or product is my right according to indian law.

Please help me to take serious action on this shop owner. This person is harmful to the brand like "patanjali".

Thanks & regards,
Amit
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Apr 16, 2020
Complaint marked as Resolved 
Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2019
Patanjali Ayurved Customer Care's response
OM
Dear Chivesh Ji,

Thank you for contacting us.
In reference to your concern, we would like to request you please share your order number and contact details on [protected]@patanjaliayurved.org so we can help you accordingly. You may also contact us on[protected]. Note: For any queries or grievances you may also reach us at https://www.facebook.com/GRCPatanjaliGroup/

Warm Regards
Team GRC
Patanjali Ayurved Ltd.
Verified Support
Jan 22, 2019
Patanjali Ayurved Customer Care's response
OM
Dear Chivesh Ji,

We are still waiting for your response, please share your order number and contact details on [protected]@patanjaliayurved.org so we can help you accordingly.

Warm Regards
Team GRC
Patanjali Ayurved Ltd.
Complaint comments 

Comments

I ordered from patanjaliayurved.net Order # : [protected] | Order Date :[protected] . According to their online status product is delivered but its not delivered. I have also submitted queries many times but no response. I suggest don't buy Patanjali products from their own website.
महोदय
आप की उत्पाद शहद का मै नियमित ग्राहक हूं किन्तु ईस पैक में निचले हिस्से में पाउडर की या चीनी का मिश्रण देखकर हम सभी दंग है कि पतंजली जैसे ब्रान्डेड कम्पनी की शहद में ये हाल है.फोटो भेज रहा हू कृपया बतायें क्या करना है
Patanjali Ayurved Customer Care's response, Feb 2, 2019
Verified Support
!!OM!!
Dear Lokendra Ji,

There are several factors behind crystallization,

1) Flora of Honey
2) Storage condition
3) Moisture content

It is not a harmful change in honey and will get re-liquefy placing in Luke warm water or sun light.

Warm Regards
Team GRC
Dear Patanjali
I am retailer of Patanjali products since last 7 yrs.
I have started as Swadeshi Kendra. But today due to open market we are fighting some problems from other retailers. They degraded value of Patanjali Products bcoz of more profit from other competitive products.
Please do something. Also plz manage demand & supply.

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    Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
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