[Resolved] Yatra Online / Yatratrip.in — issue regarding ticket rescheduling | |
Hi, I am trying to reschedule my ticket on yatra.com. But website is giving error in dob field - this is ridiculous since this is same data as of original booking. Also when i am trying to send complaint on yatra.com - i am unable to send again due to website error. How pathetic website is this... My yatra booking reference number :[protected] I want my money back from yatra and also i never ever recommend this cheater site to any friends/relative. Was this information helpful? | |
Feb 8, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jan 08, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greeting form Yatra.com Regret the inconvenience caused. We have forwarded your query to our concerned team, they would connect with you and update with the details. Kind request for your patience in the interim. Regards, Yatra Care Verified Support Jan 08, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Pravu, Greetings from Yatra.com! We tried to connect with you to discuss the change requirement and applicable charges; however, could not connect as there was no response from your end. We request you to kindly share the suitable time to connect to discuss this further. We tried to raise a complaint on website and could not face any issue, we would request you to please share the details of the issue faced at [protected]@yatra.com, we will be please to assist. Regards, Yatra Care | |
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
I apologize that I missed your call - You can contact me anytime. I will be available this time.
Greeting form Yatra.com
We have forwarded the request to our concerned team, they would connect with you and update with the details. Kind request for your patience in the interim.
Regards,
Yatra Care
Greeting form Yatra.com
As per our records, our team was in contact with you and shared the required information with you. Hope your concern has been resolved.
Regards,
Yatra Care