[Resolved]  DishTV — old setup box not changed till now,but without my knowledge changed my vc number

Address:	635115
Website:	Uc browser

Sir,
I am try to recharging my dishtv on 31'st dec 2018.but not recharged. I am trying to recharge three times.amount debited. After calling dishtv customer care executive he told like that, your number vc number changed.but till now no one coming to my home for changing old stup box and vc number changing, without my knowledge he's changed my vc number.
On 5th Sunday 2019 calling to customer care executive, he told like that technician will come and resolve the problem before 6th Monday 5pm.but not resolving the problem. Again i am calling customer care executive, Then he told like that, 7th 7pm before we are solving the same. But not resolving.again calling customer care executive, he told like that 8th 8pm before we are solving. But not resolved till now.
Dishtv technician's and executive's don't have responsibilities and not giving safety services, without my knowledge changing my vc number. I am fully stressed.
Last one month trying to chnange my setup box. But no responsible for dishtv services.
I want immediate response for this problem.