[Resolved] Tata Sky — wrong card display

Shanbor Syiemiong

from Kakching, Manipur

Address:

793002

I've just recharge, and i also got the message that it was successful, but when i reached home it displayed that it was the wrong card so can you please solve the problem otherwise it would be a waste of money for me. If not solve then it'll be better for me to change to another company. I would also like to ask why is it happening like this and also this is the second time it has happen, last time also i had to waste money i don't think i can do that again. Thank you

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Feb 18, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2019

Tata Sky Customer Care's response Hi, we understand your concern. We have raised a service request SR# 1ADTTWN2. Rest assured, you will hear from us soon.

Verified Support

Jan 18, 2019

Tata Sky Customer Care's response We hope your entertainment is back on track. Let us know if you require further assistance, we will help you right away!

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Comments

Shrinkhala Singh

from Allahabad, Uttar Pradesh

Pairing error 14 in my Tata sky DTH
Subscription ID [protected]

Tata Sky Customer Care's response, Jan 17, 2019

Verified Support

Hi! Hope that you are connected back to your entertainment! Do write back to us if you require any further assistance.

Suhas Waghmare

from Pune, Maharashtra

Card pairing Error showing for Subscriber ID [protected]. Please help me to resolve this

Tata Sky Customer Care's response, Jan 19, 2019

Verified Support

Hi, we understand your concern. We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

Ranga Raju V

from Haldaur, Uttar Pradesh

My service id no. is [protected]. i am not getting services to view the channels under my pack even after paid the monthly recharge of rs.320/

Tata Sky Customer Care's response, Jan 19, 2019

Verified Support

Hi, we understand what this has been like for you. We have raised a service request to sort this. Rest assured, you will hear from us soon. Meanwhile, you can also watch TV on Tata Sky Mobile app or on watch.tatasky.com at no extra cost.

Tata Sky Customer Care's response, Jan 24, 2019

Verified Support

We tried to call you on 19/01/2019 on your registered mobile number 955****813 but we couldn't reach you. Request you to please provide us with an alternate contact number so that we can get in touch with you.