[Resolved] Yamaha Motor India — yamaha ybr part not received order placed on 21 october 2018 | |||||
I purchased yamaha ybr 110 cc bike in 2010. As its rear arm comp had broken so i am not able to use it. I requested for the part at the yamaha showroom in najafgarh delhi and they placed the order for the same (Order no - 10187p[protected] on 21/10/2018. It is almost 3 months but i did not receive the requested part (Rear arm comp) yet. I visited no of time and follow up on the call as well but no response. Please do the needful. As yamaha has stopped the production of these bikes so parts are not available in open market. I attached the order copy in attachment. Was this information helpful? | |||||
Feb 19, 2019 Complaint marked as Resolved I did not received any communication from Yamaha motors yet. They sent the notification on consumer complaint site only and asked to raise complaint on Yes Yamaha website.
Also they updated the status as complaint resolved but I did not receive requested part yet . and any communication from Yamaha Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jan 21, 2019 Yamaha Motor India Customer Care's response Dear Sir, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha Verified Support Feb 19, 2019 Yamaha Motor India Customer Care's response Dear Sir, We have shared your details with customer care team. They will contact you soon Regards, Team Yamaha India Verified Support Feb 19, 2019 Yamaha Motor India Customer Care's response Dear Sir, We have tried to calling you but the call was not connected. We request you to please escalate your query at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected]. Regards, Team Yamaha India Regards, Team Yamaha India | |||||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha