[Resolved] Cinepolis — money refund | |||
Today, "25 JANUARY 2019" I had booked 1 tickets for the movie "THACKREY" My phone pe was charged for rs. 150 but i did not receive any ticket booking confirmation by sms or by email and not even on the cinepolis website. Please refund the entire amount to my account at the earliest as I had taken the ticket again by cash at DB city Cinepolis bhopal. Please solve this problem asap. Was this information helpful? | |||
Mar 8, 2019 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jan 27, 2019 Cinepolis India Customer Care's response Dear Alfaz, Sorry for the inconvenience. Kindly share your contact details and Email ID at [protected]@cinepolis.com with your ticket number (60451) in the subject line so that our team can assist you. Regards, Team Cinépolis Verified Support Feb 04, 2019 Cinepolis India Customer Care's response Dear Alfaz, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinépolis | |||
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Sorry for the inconvenience. Kindly share your contact details and Email ID at support@cinepolis.com with your ticket number (60655) in the subject line so that we can get in touch with you and assist you further.
Regards,
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinépolis