[Resolved] Razorpay — mobile viggo m10

Eddu

from Ahmedabad, Gujarat

Address:

390016

I have book a smart phone Viggo M10 on 23 Jan 19 around 18.30 hrs and my amount of Rs 3499 /- was deducted thru Razorpay . I have paid this amount by credit card. Still i have not received any confirmation from Goshoppo . I request to kindly refund my amount as soon possible. It is already more than one week passed.
My order number is S83064.
Every day i am trying to call the customer care number, the number is showing switch off.

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Mar 10, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2019

Razorpay Customer Care's response Hi,

Please write to us at: https://razorpay.com/support/#request with the transaction details and we'll have this looked into at the earliest.

Thanks and Regards,
Team Razorpay

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Comments

praba104

from Bengaluru, Karnataka

Hi,
I booked a ticket on irctc using razorpay on 24/01/2019 uisng KMb and the trasnsaction id is [protected]. please let me know the confirmed status for my refund amount

Razorpay Customer Care's response, Feb 8, 2019

Verified Support

Hey,

We checked the transaction 100001648105328 and confirm that a refund has been processed successfully for the same. You can track the status of your refund here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay