[Resolved] Max Life Insurance — miss selling of max life insurance policy no[protected] through yes bank | |||
(Mis selling max lic policy no[protected] This is to inform you that my name is ashish kumar from saharanpur (Up) i have saving some little amount may times for a fdr make for my children future (2 girl) & planning a plot purchase for my small home but a yes bank employee mr. Ashish sirohi meet me during bank visit he said that me for a investment plan regarding best return vs fdr he said fdr roi 7.00 % per annum but investment return 15-20% return per year & your money save but lock in period three year and i am said that i am not pay any amount in future regarding this investment he said ok then i am agree for this amount pay but i am not aware this is a max life insurance. After one year reminder for policy installment through max life insurance company limited massage then i am aware this is a policy after i am visit max life insurance saharanpur office with max max life insurance company bond & meet mr. Yaswant singh (Max life insurance company-saharanpur employee) he said this amount not refundable if you are not continue this policy but i request mr. Yaswant singh sir i am earn in a month rs 13000 and maximum amount used as my family expense (Etc school fee, tuition fee of my baby, home expenses) so i am not not pay in future this policy and i request you again please help me for my money return he said i am not help you regarding this matter. Then i am gone to yes bank court road saharanpur branch dated 5.2.19 & found mr. Ashish sirohi left the bank job then i am meet mr. Anurag aggarwal (Branch managar of yes bank) and ask to mr. Anurag aggarwal (Bm) my problem he said i am look in to this matter & he said please give me 2-3 days’ time after i am said ok sir & i call mr. Anurag aggarwal (Bm) date 08.02.19 and 11.2.19 but till date not response regarding my problem. Sir, I am request to you please resolve my problem (Regarding my money return) as soon as possible. Max lic policy no[protected] My mobile no. [protected] Was this information helpful? | |||
Apr 6, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Feb 14, 2019 Max Life Insurance Customer Care's response Dear Ashish, We are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance Verified Support Mar 05, 2019 Max Life Insurance Customer Care's response Dear Ashish, We hope you will appreciate that as an organization we have a responsibility towards the policy holder's money and we manage the same under guidelines laid down by the regulator, IRDAI. Cancellation of a policy is strictly governed by the terms & conditions of the policy contract and these terms & conditions are part of our product approval processes with the regulator. As per the regulatory provisions, there is a free look period of 15 days during which the policyholder may approach the insurance company for cancellation (if not satisfied). This free look period starts from the date of receipt of the policy pack by the policyholder. In line with the above, a copy of the proposal form and benefit illustration along with the policy pack were duly delivered at your mailing address via M/S Blue Dart courier on February 05, 2018. We wish to confirm you that at the time of policy issuance, a verification call was also done on your registered mobile number during which you confirmed that you were in agreement with the terms and conditions of the policy. We have received your request for cancellation now, which is beyond the free look period of 15 days. Hence, we express our inability to cancel the policy and refund the premium paid. The current status of the policy is lapsed. Also, we have not received the premium since January 16, 2019. We request you to pay the premium amount at your nearest Max Life office to continue to avail the benefits of this policy. Please note that the last date for revival of the policy is January 16, 2021. The same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance | |||
 2 Comments | |||
Comments
Extra money transfer to you by mistakenly please return it to me please send message about returning money to me on my register mobile number
Max Life Insurance Customer Care's response, Mar 5, 2019
Verified Support
Dear Deepak,
We request you to kindly mark an email on
[email protected] having policy numbers in subject line. Do reach out if there's anything else we can help you with.
Regards, Team Max Life Insurance
We request you to kindly mark an email on
[email protected] having policy numbers in subject line. Do reach out if there's anything else we can help you with.
Regards, Team Max Life Insurance
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
This is to inform you that please remove my PAN - AKKPT5593K from your portal so that I can transfer my SP code.
Request you to kindly do the needful.
Thanks in Advance
Thanks & Regards
Fiyon Tandel
[protected]
Mail id- [protected]@gmail.com