[Resolved]  IFB Industries — washing not working properly

Address:Mumbai City, Maharashtra, 400016

This is to draw your kind attention that my machine is in amc and since last 6 months i have been complaining constantly in regards to my washing machine,

And up till now no satisfactory service or answer is given,

There is heavy rattling sound coming in my machine since 6 months

On complaint it was attended and i was unnecessary forced to pay rs 2500= to replace the motor, in which the problem is not solved,

I think if the company function in this manner it will get closed very soon as it does not have any reputation,

Regards
Dinesh zaveri
[protected] / [protected]
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Mar 30, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Feb 21, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Dear Sir,

Already send Emil your customer care for machine complaint but there is no any reply from your side.
Please arrange service engineer for resolve the problem.
Attached guaranty certificate and Invoice bill for your reference.
IFB Industries Customer Care's response, Feb 19, 2019
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

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