[Resolved] Razorpay — amount debited but not received refund

umesh singh Baghel

from Indore, Madhya Pradesh

Address:

Bharhut nagar satna, Satna, Madhya Pradesh, 485001

Hi razorpay

My irctc payment using visa debit card (Razorpay payment gateway) got failed on 30, 31 january, amount debited from bank but not received in 7 days to my account. As per irctc.
Transaction id is
[protected]
[protected]

Kindly check and proceed my refund to my default account.

Thanks

+1 photos

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Mar 29, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2019

Razorpay Customer Care's response Hi Umesh,

We see that the refunds for the aforementioned transactions have been successfully processed on 31st Jan, 2019 and 1st Feb, 2019. You can also check the status of your transactions here: https://razorpay.com/support/#refund

Thanks and Regards,
Team Razorpay

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Comments

rijo joseph

from Coimbatore, Tamil Nadu

The refund has not yet received the Cancel Ticket Booke canceled eight days

Razorpay Customer Care's response, Mar 1, 2019

Verified Support

Hi,

Please write to us at: https://razorpay.com/support/#request with the transaction details and our team will have this looked into at the earliest.

Thanks and Regards,
Team Razorpay