[Resolved] Yamaha Motor India — unnecessarily putting labour charges | |||
Today i completed my fasion service at paras yahama, mount road. They are unnecessarily putting labour charges for replacing spark plug and air filter though which is part of their general services scope. Worst response and bad behaivour from the floor incharge mr. John, not giving any respect to customers. Tried reaching parrys yahama service head mr. Saravanan in the provided contact number, once again the same person has taken the call and informing me that the respective person has diverted his call today. But there was no call divert message while call the number. They are simply mocking ppl and the worst behaviour from the staffs. I will register a legal conplaint incase if you are not going to take any proper action against this incident. I have the respective photograhps if required Was this information helpful? | |||
Apr 5, 2019 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Mar 05, 2019 Yamaha Motor India Customer Care's response Dear Muthuannamalai Vijay, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
3268
Pending
0
Resolved
2267
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Purchased date 07/06/2019.
Ravi motor Service Center of Yamaha kanpur not reply genuine reason for arranging new battery.
Please take a necessary action against him.
So that I'm telling your services to my concerning persons.
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha