[Resolved] Razorpay — irctc payment failure | |
I am Rajesh Harinkhede I try to book a ticket through IRCTC app and my payment transferred to razorpay account but ticket not get, I think it's not transferred to IRCTC so please refund the money. My ticket booking details are as below Passenger name- Ayushee Harinkhede Journey from Bhopal to Rajnandgaon Journey date- 12 March 2019 Transaction ID[protected] through upi id) Amount- Rs.340.49 Booking date- 28/02/2019 See below mentioned transaction. Was this information helpful? | |
Apr 1, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Mar 01, 2019 Razorpay Customer Care's response Hey Rajesh, We checked the transaction [protected] and confirm that this is an unsuccessful payment. This amount would be refunded back to your account within 7-10 working days. You can track the status of your refund here https://razorpay.com/support/#refund. Thanks & Regards, Team Razorpay | |
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Please look into this matter.
We have updated you regarding the status of your transaction on the mail thread with reference number 403805. Kindly follow the same for further details.
Thanks and regards,
Team Razorpay