[Resolved] Razorpay — fraud payment

Tinkesh1

Address:

Pune, Maharashtra

On 3/03/2019 i had received spam call asking me about debit card no and i had given by trusting him and then he made an payment from your payment on time of 11:32 am and my card details are :[protected]st six digit) 3548 (Last 4 digit)

For proof i have message from bank about deduction :-

881913 is your one time password for online purchase of rs 999.00 at razorpay airtel paym thru state bank debit card ending 3548. Don't share this with anyone

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Apr 15, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Razorpay Customer Care's response Hello Tinkesh,

We have updated you regarding the status of your transaction on the mail thread with reference number 406008. Kindly follow the same for further details.

Thanks and regards,
Team Razorpay

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Comments

anand0511

from Indore, Madhya Pradesh

Yesterday when i was making online railway ticket on irctc site, my payment through irctc razorpay gateway get failed but amount deducted from my bank account..plzzz refund amount in respective account

Razorpay Customer Care's response, Mar 11, 2019

Verified Support

Hello,

We have updated you regarding the status of your transaction on the mail thread with reference number 411966. Kindly follow the same for further details.

Thanks and regards,
Team Razorpay