[Resolved] Razorpay — money deducted booking didn't get confirmed

[Resolved] Razorpay — money deducted booking didn't get confirmed

S Shams Aaliya from Ahmedabad, Gujarat

I tried to book my railway ticket through irctc app and i used razorpay to make my payment. But my ticket is not booked nor do i have got money returned. My transaction id is [protected]. My transaction status is pending from bank end. But my bank has debited the amount of rs.3711.80. Google pay has also confirmed the transaction. My google transaction i'd is upi transfer/[protected]/irctc train ticketing mo Paid to :razorpay. [protected]@hdfcbank +2 photos Was this information helpful? No (0) Yes (0)
Apr 11, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Mar 11, 2019 Razorpay Customer Care's response Hey, We checked the transaction [protected] and confirm that this is an unsuccessful transaction. The amount for the same will be refunded to your account within 7-10 working days. You can track the status of the refund here https://razorpay.com/support/#refund. Thanks & Regards, Team Razorpay
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Comments

yashmaheshwari

from Mumbai, Maharashtra

Booked a ticket via the mobile app and payed using upi on google pay. The money got debited from my bank account but irctc doesn't seem to have received it, it just shows payment pending from bank end.

Razorpay Customer Care's response, Mar 13, 2019

Verified Support

Hey Yash,

Please provide us your transaction details here https://razorpay.com/support/#request so we can check and update you on the same.

Thanks & Regards,
Team Razorpay

nachiketa anand

I have paid for the order on FONOZONE.COM. But still didn't received any update about delivery of the order.15 day have been passed and still no action is taken. Please immediately refund me or deliver my order . As i have paid to razorpay so i complained here.

surjeet19091

from New Delhi, Delhi

Hi
my self surjeet kumar indian railways cancel ticket and transfer amount me refund id-[protected] my i cant receive amount ...
plz slove the issue
thanks and regards
surjeet kumar
[protected]