[Resolved]  Tata Sky — amount not refunded

Address:Domalguda, Hyderabad, Telangana, 5000029

Subscriber ID [protected], i recharged with an amount of 219 Rs. As on 26th January my balance amount was Rs.201 from January 26th 2019 to 10th March 2019 i didn''t see any channels because i shifted to a new house on 10th March i re-install my Tatasky box with an amount of recharge 100 and i gave an amount of Rs. 300 to the executive for installation charges. Actually in my account 301 Rs. have to be maintained but 12th March my account was deactivated and showed the balance of -201. again i recharged with an amount of Rs. 250 . Today i.e. on 15th March 2019 again my account was deactivated

kindly resolve the issue i lost approximately Rs.600 for only recharge
Was this information helpful?
No (0)
Yes (0)
Apr 16, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2019
Tata Sky Customer Care's response
Hi! We believe you have been communicated regarding your concern. Do write back to us for any further assistance.
Complaint comments 

Comments

Please share package details
We are pay 300 for only 5 kannada channels?
Where is the minimum 130 rs + gst 27rs
I req another star kannada, zee kannada, sun network kannada,
But you peoples are giving only 5 to 10 channel for 300 rupees
You peoples are cheat to customers?
Tata Sky Customer Care's response, Mar 17, 2019
Verified Support
Hi! As per the new pricing regulation, NCF charges of Rs.153 pm (incl. of taxes) will be applicable even if you opt for FTA channels only. If you opt for > 100 FTA SD channels, then additional NCF charges of Rs.23 pm (incl. of taxes) for every 25 additional SD FTA channels will be applicable.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information