[Resolved] Cars24 Services — received accidental car from cars24 | |||
I have purchased a renault kwid car from cars24.com on 16th march 2019. As per the car condition and as per renault service center executives the car is accidentally damaged and repaired outside. The work done from outside in the car - welding, denting, penting, dashboard replacement, excel damage etc. As of now the car is in service center and the cost of repair, they told me is 50000 rs. I don’t want to keep this car with me now. I need your help in this regards. The details are- Car - renault kwid Model - 2016 white Registration no - hr51bv9966 Token date - 16th march 2019 Delivery date - 16th march 2019 Listed in website - 23rd feb 2019 First time seen in website - 15th march 2019 Mob no of buyer - [protected] Your full name - manoj jain Contact number - [protected] Location - gurgaon Query/concern - recieved accidental car on 16 th march 2019 Was this information helpful? | |||
Apr 20, 2019 Complaint marked as Resolved CARS24 Services customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 CARS24 Services Customer Care's response Hi! We received your query on Social Media as well, and we've already shared it with the team. They will be getting in touch with you regarding the same. :)
| |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
1384
Pending
298
Resolved
625
+91 12 4470 6400
Plot No. 120, Industrial Area, Sector 44, Gurgaon, Haryana, India - 122002
View all CARS24 Services contact information
I already made complaint with Car24 couple of times but no one bothered to work on my request...