[Resolved] IndiaBulls — not returning original document of property | |||
I had loan account number (Pl[protected] with indiabulls shivaji nagar pune. I have closed loan acccount by given complete amount of chcek on 31st jan 2019, as per the process they should have to call customer for takeing document within 30 days. I have not recived any call from them, when i call to customer care, they said we have raised your concern you will get call from bank within 3 day but no call. Again i call customer care. (Process repaedted for 3 times.) Actually i am the one who is following with customer care they are not givning resposnse. And finaly when call customer care one of customer care exicutive said, "collect your document from bank" so after 4 day i went to pune shivaji nagar branch to collect original document. Officer don't have any information regarding my document. What process they are folling after 54 days also they are not returning my original document. Very very bad experiences with indiabulls. Please help me to get documents back. Was this information helpful? | |||
May 6, 2019 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. Verified Support Mar 27, 2019 IndiaBulls Customer Care's response Dear Shraddha, Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon. Verified Support Mar 28, 2019 IndiaBulls Customer Care's response Dear Shraddha, We would like to inform you that our team tried numerous times to get in touch with you but your contact number is not contactable. Kindly share your alternate number and convenient time so that our team can get in touch with you. Verified Support Apr 05, 2019 IndiaBulls Customer Care's response Dear Shraddha, We are unable to fetch your requisite detail due to some website error. Kindly share your contact detail via direct message with us so that the needful can be done. https://bit.ly/2UShdMK | |||
 2 Comments | |||
Comments
One of the worst NBFC I had ever seen.Not answering any queries regarding original lod .Intrest rates are skyhigh .Feel freely loofed and cheated.
IndiaBulls Customer Care's response, Mar 17, 2021
Verified Support
Dear Nikhil,
Request you to provide us with your contact number so that we can connect with you regarding concern.
Request you to provide us with your contact number so that we can connect with you regarding concern.
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Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.