[Resolved] Voltas — warranty free service charges | |
I purchased volta’s window ac on 18.3.2018. On 3/04/2019 i asked for service of my ac thru volta’s the representative told me that my warranty free service is due then person from ganesh aircon on vasant kunj visited and charged rs 590 for servicing. Today i am getting message for warranty free service upto 17/4/2019. Thus i was charged wrongly by ganesh air con vadant kunj
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Apr 10, 2019 Complaint marked as Resolved In this regard I contacted the Ganesh Aircon (9999555469) and also forwarded them the message reg warranty free service due till 17 April 2019.In response they said that they will look into. Voltas customer support has been notified about the posted complaint. Verified Support Apr 10, 2019 Voltas Customer Care's response Dear Niti, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support Apr 11, 2019 Voltas Customer Care's response Dear Niti, Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update. Regards, Voltas Online Team Verified Support Apr 23, 2019 Voltas Customer Care's response Dear Niti, Please be assured that our team is still working on your concern. Request you to allow us some more time, you will be contacted shortly in this regard. Regards Voltas Online Team | |
 2 Comments | |
Comments
Refer my complain registered no.[protected] but not able to find out the demands of parts delivery till now.
Thanks
A K Jha
3R/131 ARC Campus
Charbatia-754028 Cuttack Odisha
Contact no.[protected]
Email: [protected]@gmail.com
Thanks
A K Jha
3R/131 ARC Campus
Charbatia-754028 Cuttack Odisha
Contact no.[protected]
Email: [protected]@gmail.com
Voltas Customer Care's response, Apr 12, 2019
Verified Support
Voltas Customer Care's response, Jul 16, 2019
Verified Support
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team