[Resolved]  Snapdeal.com — refund for order id:[protected]

Address:

Bangalore, Karnataka, 560103

I placed an order for for mi band 2 strap on 22-feb-2019. The status of the delivery was daily updated as "out for delivery" and then automatically set as "delivery attempt failed". This was done for almost a week. I tried contacting their delivery guy but either the phone was switched off or they didn't answer the call. After waiting for a more than week i placed a request for cancellations. The product was never delivered to me and it was marked delivered by snapdeal on 12-mar-2019. On raising the complaint on [protected]@snapdeal.com they shared a fake proof of delivery with a fraud signature and my mobile number against my product on delivery sheet. I tried to contact snapdeal on their email as that's the only mean of communication with them for several times, but i don't get any meaningful reply or response from them. It's more than a month and their one-sided and biased investigation is still going on with no progress updates. They don't even feel like replying to the emails or call the customer. It's so frustrating and disgusting to see snapdeal going so low loosing all its ethics, cheating customers and making unethical money to keep it's drowning company afloat. Snapdeal should really be ashamed of their shameless activities.