[Resolved] BookMyShow — refund money for an unauthorised transaction | |
Somebody just accessed my phone and transferred 1700 rs. From my amazon pay balance which is linked to my bookmyshow account by the name vriti c as a gift card to their account. I contacted them and they immediately blocked the gift card and told me that i will get my money back after they investigate . This was on april 19 th.today is 22 nd and still i get the same answer that they are investigating . How long does it take to just find the details of the person who stole money from account and transfer it back to my balance? Please help. My reference id which bookmyshow gave me is 8462357 Was this information helpful? | |
Apr 28, 2019 Complaint marked as Resolved Called them on customer care many times Verified Support Jul 05, 2019 BookMyShow Customer Care's response Hi, Hope your query has been resolved. For any queries, feel free to reach us via [protected]@bookmyshow.com. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |
 2 Comments | |
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Similar thing happened with my account also on 21.4.2019 at morning 3am. From my amazon pay balance which is linked to my bookmyshow account, four gift card of total. 2338 has been purchased without my knowledge.
I contacted them immediately telephonically as well as on email but they are just replying that they will investigate and then do the needful action.
Please help. The reference number of the complaints given by bookmyshow is 8478419
I contacted them immediately telephonically as well as on email but they are just replying that they will investigate and then do the needful action.
Please help. The reference number of the complaints given by bookmyshow is 8478419
BookMyShow Customer Care's response, Jul 5, 2019
Verified Support
Hi,
Apologies for the delay. We sincerely regret for the trouble caused.
The said transaction has been initiated for refund from our end. Hope you are in receipt of the refund.
For any queries, feel free to connect with us via allears@bookmyshow.com
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Apologies for the delay. We sincerely regret for the trouble caused.
The said transaction has been initiated for refund from our end. Hope you are in receipt of the refund.
For any queries, feel free to connect with us via allears@bookmyshow.com
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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I contacted them immediately telephonically as well as on email but they are just replying that they will investigate and then do the needful action.
Atleast they can find the details of the person who stole the money from and refund my hard earned money. This case should be referred to Digital Crime Police, Govt of India to punish the culprits.
Please help. Th reference nos of the complaints given by bookmyshow are 8452961, 8453240 and 8453333
Apologies for the delay. We sincerely regret for the trouble caused.
The said transaction has been initiated for refund from our end. Hope you are in receipt of the refund.
For any queries, feel free to connect with us via allears@bookmyshow.com
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.