Indian Railway Catering & Tourism Corporation [IRCTC] — refunded amount not received

Address:flat 1203 , A block, sunrise green apartments ,indirapuram , ahinsa khand 1, ghaziabad, Ghaziabad, Uttar Pradesh, 201010

I booked a ticket from new-delhi to ludhiana and vice versa.
Cancellation date for both the tickets were 12- apr-2019
And refund status shows as refunded.
But i didnt get any refunded amount.
Details are below for the two train reservations/cancellations.

Refund ids : [protected] and [protected]
Date of journey : 13th april
Pnr no : [protected]
Ndls-ldh
Train name : swarna shatabdi (12029)
Booking date : 4th april
Class : cc

Date of journey : 16th april
Pnr no : [protected]
Ldh-ndls
Train name : shri sakti exp (22462)
Booking date : 5th april
Class :3a
Class : cc
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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On date 11th April 2019 my booking train tickets was failed due to error in irctc website from delhi to salem . But amount of rs 2145.49 was deducted till now money not refunded .
Tnx no.[protected]
From my sbi account

Prechandra yumnam's reply, Apr 20, 2019
Sir is there any issues to hold so long . Please make refund my amount as soon as possible
On date 11th April 2019 my booking train tickets was failed due to error in irctc website from delhi to salem . But amount of rs 2145.49 was deducted till now money not refunded .
Tnx no.[protected]
From my sbi account
I have cancelled my 2AC ticket last Saturday. In the irctc app, the status is showing as money is REFUNDED. But in my bank account, money is not credited. How can I get my money back? Help me out from this situation.

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