[Resolved]  BookMyShow — cancellation of booking by bookmyshow for confirmation id w3gffxa

Address:302,Supreme Chambers, Veera Desai Road, Andheri West, Mumbai, Maharashtra 400053, 400053

I had booked for avengers endgame 2 tickets to see alongwith my kid for the carnival: imax, wadala 04:00pm | 26-apr-2019 show vide bookmyshow confirmation id w3gffxa.

Suddenly i got a sms and email from bookmyshow today that the booking is cancelled when i had not accessed the bookmyshow app nor given a call for cancellation.

Tried interacting with bookmyshow help centre who have kept on insisting that the booking was canceled from my end only.

Could be bookmyshow had overbooked and hence canceled my confirmed booking id w3gffxa
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2019
Complaint marked as Resolved 
Verified Support
Jul 05, 2019
BookMyShow Customer Care's response
Hi,

We hope your concern has been addressed on the ticket id- 8509005

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
Complaint comments 

Comments

Your Citibank A/c has been debited with INR 578.72 on 18-APR-2019 at 18:27 and account bookmyshow.[protected]@hdfcbank has been credited.

UPI Ref no.[protected]
BookMyShow Customer Care's response, Jul 5, 2019
Verified Support
Hi,

We hope you are receipt of your funds

For better clarity, write to us at allears@bookmyshow.com or Live Chat along with the contact details entered while transacting.

The team would respond to you

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
I was trying to book a ticket at spi cinemas tiruvanmiyur chennai on 03.03.2019, at the final stage amount has been debited but ticket has not been booked. kindly rectify the issue as soon as possible and give fruitful solution.
BookMyShow Customer Care's response, Jul 5, 2019
Verified Support
Hi,

We hope you are receipt of your funds

For better clarity, write to us at allears@bookmyshow.com or Live Chat along with the contact details entered while transacting.

The team would respond to you

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BookMyShow
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    1528
    Pending
    0
    Resolved
    852
    BookMyShow Phone
    +91 22 3989 5050
    +91 22 6508 8960
    BookMyShow Address
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
    View all BookMyShow contact information