[Resolved] Razorpay — amount deducted from bank but not appearing in airtel payment section | |||
Hi i have made payment on 15th april for payment of 4173 for my airtel broadband service bill, but it is not appearing in the airtel payment section and airtel has disconnected my service stating that payment is not done. Debit card used - syndicate bank Referance number - "ecompur[protected] razorp[protected] Name : rajesh kumar sharma Customer id-[protected] Was this information helpful? | |||
May 30, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. | |||
1 Comment | |||
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Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
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We checked the transaction 100001807128713 and see that this is an unsuccessful payment. The refund for the same will be credited to your account within 7-10 working days. You can track the status of your refund here https://razorpay.com/support/#refund.
Thanks & Regards,
Team Razorpay