[Resolved] Yamaha Motor India — complain about odometer change with other bike while given for service | |||
I gave my yamaha fzs-fi v2, to the service center to change the front headlight set, while giving the km reading was about 7850km, but when after 1 week i got my bike, the meter reading was showing 21000 km. After calling to service center, they told that by mistake it has been exchanged with another bike came for servicing. Now it's been 15 days i have got my bike and still they are not changing it with my original odometer which is there in the other customers bike. I call them every day, they keep saying, supervisor is ill or he is not there in the showroom. Kindly do the needful asap. Regards, Utkarsh Was this information helpful? | |||
Jun 20, 2019 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support May 20, 2019 Yamaha Motor India Customer Care's response Dear Utkarsh Harsh, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
 2 Comments | |||
Comments
I visited service center at guduvanchery chennai. It was too hot for a human to stand there. but i could see staffs working there. when enquired them, statement was 'there was no action taken even after many complaints'.why do you give such an horrible experience to your customer and staffs
Yamaha Motor India Customer Care's response, May 22, 2019
Verified Support
Dear Harish Sridhar,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha
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Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha