[Resolved] Cinepolis India — not receiving a bill for the coffee | |||
Went to buy a cappuccino around 6pm today & paid in cash ₹150 and the guy returned ₹10 back. It was mentioned on the pos that if you don’t get bill your order is free. The individual made the coffee and handed me over. I then informed that i have not received the bill and told him that i am now eligible to get it for free. The guy started arguing and started giving excuses. He then printed the bill and tried to hand it over to which i denied. My only point here is if you are not able follow on the things you commit to people and don’t follow it, why would you make false commitments at first place. Really disappointed. Was this information helpful? | |||
Jul 5, 2019 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support May 22, 2019 Cinepolis India Customer Care's response Dear Jugal, Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number (75330) in the subject line so that our team can assist you. Regards, Team Cinépolis Verified Support May 31, 2019 Cinepolis India Customer Care's response Dear Jugal, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinépolis | |||
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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I also encounter with same problem in another Cinema but they resolve it.
Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com with your ticket number (76022) in the subject line so that our team can assist you.
Regards,
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinépolis